Technical Support Engineer L2

This role involves supporting network infrastructure for enterprise and cloud customers, focusing on switching technologies and troubleshooting complex issues. The candidate will work closely with engineering teams to resolve customer problems and contribute to product improvements.

Summarised by InternDoor from Hewlett Packard Enterprise’s posting, in our own words. The posting itself is the source of truth, so check it before you apply.

• Troubleshoot complex network issues for campus and data-center products
• Support Juniper and Cisco switching technologies with scripting skills
• Collaborate with engineering teams to resolve customer problems

Required

• Excellent verbal and written communication Excellent verbal and written communication, presentation and customer handling skills
• Ability to logically troubleshoot Ability to logically troubleshoot complex and high impact problems
• Self-learner Self-learner with appetite for continuous development
• In-depth knowledge of switching technology In-depth knowledge of the following: Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS]
• IP and related protocols IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP)
• IP routing protocol IP routing protocol (BGP, OSPF, RIP)
• Platform knowledge Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analyzers, testers etc (not all are required but some of these are good to have)

Nice to have

• Understanding of multicast protocols Understanding of Multicast related protocol [IGMP,IGMP-snooping, PIM] would be a plus
• Scripting skills Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be considered as added advantage
• Technical Support experience Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers
• Troubleshooting complex networking Troubleshooting complex networking in Routing/Switching domain
• Experience with Product Development/Engineering Experience in working with Product Development/Engineering team to resolve customer reported issues
• Network Design and implementation experience Network Design and implementation experience in Datacenters would be a plus
• Preferred Certifications Preferred Certifications: - CCNA/CCNP/CCIE, JNCIA, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP

Read from Hewlett Packard Enterprise’s posting. Its own wording is the one that counts.

1. Check what they ask for. Read the requirements above.
2. Tailor your resume to the role. Put the work that matches these skills first. InternDoor’s resume tailor does it against this posting.
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Apply soon: postings like this can close without notice, and this one states no deadline.

Posted

13 Nov 2026, on LinkedIn

First seen by InternDoor

13 Nov 2026, within 2 hours of being posted

Last checked

13 Nov 2026: the posting was still in LinkedIn’s search results. We have not checked its application page.

Application deadline

Hewlett Packard Enterprise has not stated one

Leaves InternDoor

By 13 Dec 2026, our 30-day limit for LinkedIn listings, or sooner if the application closes

Application page

careers.hpe.com

What we checked, and what the dates mean

The date this listing leaves InternDoor is our own rule, not a deadline set by Hewlett Packard Enterprise. Postings can close earlier, at any time.

InternDoor has recorded 30 engineering postings from Hewlett Packard Enterprise in India since Sept 2026.

When this listing comes down, this address says the role has closed and lists open roles like it, instead of a dead end.

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