Technical Support Engineer

This role involves handling complex technical support tickets for customers using the SessionM platform. The Support Engineer will resolve issues, manage support queues, and collaborate with engineering teams to address critical incidents. The position requires strong communication skills and experience with tools like AWS and cloud observability platforms.

Summarised by InternDoor from Capillary Technologies’s posting, in our own words. The posting itself is the source of truth, so check it before you apply.

• Resolve complex technical issues for customers using SessionM and troubleshooting tools
• Manage support tickets with focus on SLA compliance and customer satisfaction
• Collaborate with engineering on critical incidents and escalate as needed

Required

• 2+ years experience in frontline Technical Support in highly complex B2B SaaS environments

Nice to have

• Incident Management experience

Read from Capillary Technologies’s posting. Its own wording is the one that counts.

1. Check what they ask for. Read the requirements above: Capillary Technologies asks for 2+ years.
2. Tailor your resume to the role. Put the work that matches these skills first. InternDoor’s resume tailor does it against this posting.
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Apply soon: postings like this can close without notice, and this one states no deadline.

Posted

15 Nov 2026, on LinkedIn

First seen by InternDoor

15 Nov 2026, within 8 minutes of being posted

Last checked

15 Nov 2026: the posting was still in LinkedIn’s search results. We have not checked its application page.

Application deadline

Capillary Technologies has not stated one

Leaves InternDoor

By 15 Dec 2026, our 30-day limit for LinkedIn listings, or sooner if the application closes

Application page

linkedin.com (Easy Apply)

What we checked, and what the dates mean

The date this listing leaves InternDoor is our own rule, not a deadline set by Capillary Technologies. Postings can close earlier, at any time.

InternDoor has recorded 2 engineering postings from Capillary Technologies in India since Nov 2026.

When this listing comes down, this address says the role has closed and lists open roles like it, instead of a dead end.

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