RPA Production Support Engineer

This role involves maintaining and supporting critical RPA automation processes, ensuring bots run smoothly and resolving technical issues around the clock. The candidate will work in a remote setting, handling incident management and coordination with cross-functional teams.

Summarised by InternDoor from NTT DATA North America’s posting, in our own words. The posting itself is the source of truth, so check it before you apply.

• Monitor and troubleshoot RPA bots using MuleSoft RPA Manager
• Support 24x7 rotational shifts with incident tracking and escalation
• Collaborate with infrastructure and security teams on automation issues

Required

• Experience 2 to 6 years of experience in RPA, application, or production support
• RPA Platform Experience with MuleSoft RPA Manager or a similar RPA platform
• Bot Monitoring Knowledge of bot monitoring, scheduling, execution, and failure handling
• Windows Servers Understanding of Windows servers, virtual machines, credentials, and access management
• ITIL Tools Familiarity with ITIL processes and tools such as ServiceNow or Jira
• Troubleshooting Strong troubleshooting, communication, and documentation skills

Nice to have

• SQL/PowerShell Basic knowledge of SQL, PowerShell, APIs, or scripting
• Certification RPA platform certification
• Industry Experience Experience supporting enterprise automation in banking, insurance, healthcare, or retail environments

Working conditions

• Shifts Willingness to work in 24x7 rotational shifts
• Shift We are looking for an RPA Production Support Engineer to provide 24x7 operational support for business-critical automation processes

Read from NTT DATA North America’s posting. Its own wording is the one that counts.

1. Check what they ask for. Read the requirements above: NTT DATA North America asks for 2–6 years.
2. Tailor your resume to the role. Put the work that matches these skills first. InternDoor’s resume tailor does it against this posting.
3. Apply on NTT DATA North America’s careers site. The application is on careers.nttdata.com, not on InternDoor. We never ask for a fee.

Apply soon: postings like this can close without notice, and this one states no deadline.

Posted

12 Nov 2026, on LinkedIn

First seen by InternDoor

12 Nov 2026, within 2 hours of being posted

Last checked

12 Nov 2026: the posting was still in LinkedIn’s search results. We have not checked its application page.

Application deadline

NTT DATA North America has not stated one

Leaves InternDoor

By 12 Dec 2026, our 30-day limit for LinkedIn listings, or sooner if the application closes

Application page

careers.nttdata.com

What we checked, and what the dates mean

The date this listing leaves InternDoor is our own rule, not a deadline set by NTT DATA North America. Postings can close earlier, at any time.

InternDoor has recorded 140 engineering postings from NTT DATA North America in India since Sept 2026.

When this listing comes down, this address says the role has closed and lists open roles like it, instead of a dead end.

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