Major Incident Management

This role involves analyzing operational data to identify service improvements, developing automation solutions with tools like ServiceNow and Power Automate, and working with Cloud and Engineering teams to enhance incident management processes.

Summarised by InternDoor from Unisys’s posting, in our own words. The posting itself is the source of truth, so check it before you apply.

• Analyze incident and service data to find patterns and improvement areas
• Develop automation and AI tools with ServiceNow and Power Automate
• Collaborate with Cloud and Engineering teams on operational insights

Required

• Experience Approximately 2-5 years of experience in IT Operations, Service Management or a related discipline
• Working understanding Working understanding of at least one area such as Incident, Major Incident, Problem or Change Management
• Strong Excel Strong Excel or equivalent data-analysis capability
• Good written communication Good written communication, problem-solving and attention to detail
• Ability to collaborate Ability to collaborate with Service Management and technical teams
• Strong curiosity Strong curiosity, learning agility and willingness to take ownership of assigned work

Nice to have

• Exposure to ServiceNow Exposure to ServiceNow, Jira or a comparable ITSM platform
• Basic understanding of Cloud Basic understanding of Cloud or modern IT operations
• Exposure to AI tools Exposure to Microsoft Copilot, Claude or equivalent AI tools
• Interest in automation Interest in automation, analytics or workflow improvement
• Power BI Power BI or another visualisation platform
• Power Automate Power Automate or comparable workflow tools
• Basic scripting Basic scripting or API awareness
• Exposure to monitoring Exposure to monitoring or observability tools

Read from Unisys’s posting. Its own wording is the one that counts.

1. Check what they ask for. Read the requirements above: Unisys asks for 2–5 years.
2. Tailor your resume to the role. Put the work that matches these skills first. InternDoor’s resume tailor does it against this posting.
3. Apply on LinkedIn. The application is on linkedin.com, not on InternDoor. We never ask for a fee.

Apply soon: postings like this can close without notice, and this one states no deadline.

Posted

8 Nov 2026, on LinkedIn

First seen by InternDoor

8 Nov 2026, within 2 hours of being posted

Last checked

9 Nov 2026: the posting was still in LinkedIn’s search results. We have not checked its application page.

Application deadline

Unisys has not stated one

Leaves InternDoor

By 8 Dec 2026, our 30-day limit for LinkedIn listings, or sooner if the application closes

Application page

linkedin.com

What we checked, and what the dates mean

The date this listing leaves InternDoor is our own rule, not a deadline set by Unisys. Postings can close earlier, at any time.

InternDoor has recorded 14 engineering postings from Unisys in India since Sept 2026.

When this listing comes down, this address says the role has closed and lists open roles like it, instead of a dead end.

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