MS Engineer L1 VC support

As a Collaboration Managed Services Engineer, you will support client systems by monitoring and resolving issues in cloud infrastructure. You will work on-site with global teams to ensure service levels are met and provide timely support through ticketing and communication tools. This role suits someone with technical troubleshooting skills and a commitment to client satisfaction.

Summarised by InternDoor from NTT DATA, Inc.’s posting, in our own words. The posting itself is the source of truth, so check it before you apply.

• Monitor and resolve issues in cloud infrastructure for client systems
• Use ticketing tools and communication platforms for support
• Work on-site with global teams to maintain service levels

Required

• Basic troubleshooting skills knowledge in network, voice, collaboration, and contact centre services
• Ability to triage client cases ensuring that severity and impact is accurate as well as key information is documented in the case
• Active listening techniques to confirm understanding and gather relevant information
• Strong communication skills able to work across different cultures and social groups
• Flexibility and adaptability in changing circumstances
• Positive outlook and resilience under pressure
• Relevant partner Certifications are also desirable

Read from NTT DATA, Inc.’s posting. Its own wording is the one that counts.

1. Check what they ask for. Read the requirements above.
2. Tailor your resume to the role. Put the work that matches these skills first. InternDoor’s resume tailor does it against this posting.
3. Apply on NTT DATA, Inc.’s careers site. The application is on careers.nttdata.com, not on InternDoor. We never ask for a fee.

Apply soon: postings like this can close without notice, and this one states no deadline.

Posted

3 Nov 2026, on LinkedIn

First seen by InternDoor

3 Nov 2026, within 8 minutes of being posted

Last checked

3 Nov 2026: the posting was still in LinkedIn’s search results. We have not checked its application page.

Application deadline

NTT DATA, Inc. has not stated one

Leaves InternDoor

By 3 Dec 2026, our 30-day limit for LinkedIn listings, or sooner if the application closes

Application page

careers.nttdata.com

What we checked, and what the dates mean

The date this listing leaves InternDoor is our own rule, not a deadline set by NTT DATA, Inc.. Postings can close earlier, at any time.

InternDoor has recorded 80 engineering postings from NTT DATA, Inc. in India since Sept 2026.

When this listing comes down, this address says the role has closed and lists open roles like it, instead of a dead end.

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